DIRECT BOOKING
ADVANTAGES

A world
of advantages

  • Reservation of the last available rooms
  • Booking of last minute offers
  • Delicious buffet for lunch and use of the pools and sauna area on the day of departure
  • Availability of all types of rooms
  • Individual advice and tailor-made packages
  • Flexibility regarding special requests
  • Reliable and updated information
Book your holiday now!


Good to know

Useful information for your stay

Cancellation policies

In this difficult period we adjusted our cancellation policies.

Stays until 31.08.2020
No deposit is required and up to 1 day prior arrival we don’t charge a cancellation fee.

Stay from 01.09.2020 until 08.12.2020
No deposit is required and up to 2 weeks prior arrival we don’t charge a cancellation fee.
For cancellations after 2 weeks before arrival we charge the 50% of the reservation.

Stay from 26.12.2020 until 06.01.2021
For New Year bookings the following standard cancellation policy is valid:
- up to 30 days before arrival: no cancellation fees, the deposit is retained as a processing fee
- 29 to 10 days before arrival: 50% of the total price
- 9 to 1 day before arrival, no-show, early departure: 100%.

We recommend the theiner’s travel insurance or a travel insurance, such as the one offered by the Hotelier Union.

theiner‘s travel prevention

To avoid fees in the case of unforeseen circumstances, we recommend the theiner’s travel insurance for only 7 € per room and night.
The related amount will be payed at the time of the booking by banc transfer or credit card.
(only for indivdual reservations)

 

Arrival and departure

Your reserved room is available from 2:00 pm on the day of arrival to 11:00 am on the day of departure.

Bank account details

theiner's Hotel Srl - Andreas Hofer Street 1 - 39010 Gargazzone / Italy
Intesa Sanpaolo S.p.A. - Bolzano branch - Via della Mostra 7 / A - 39100 Bolzano - Italy
IBAN: IT38X0306911619651101690510 BIC (SWIFT CODE): BCITITMMXXX

Bike rental

Service available for a fee.

City tax

The tourist tax in South Tyrol was introduced on 1 January 2014. This tax amounts to € 1.90 per person per night (free for children under 14) and is not included in the price. This tax should be paid upon departure.

Garage

Based on availability: parking in the underground garage for the Aroma and Aroma Superior room types at a cost of € 5 per day. For all other types, the parking space is included in the price of the stay.

Minimum duration of stay

  • New Year: 7 nights, 26th December 2020 - 2nd January 2021

Non-smoking hotel

Please note that theiner's garten is a non-smoking hotel. It is also strictly forbidden to smoke in the rooms and the rooms balcony.

Payment

Due to the Italian law, cash payments are allowed up to € 1.999,99.
The following payment methods are also available: ATM (EC), credit card (Visa, MasterCard) and bank transfer.

Pets

For the sake of people with allergies to animal hair, we do not host our four-legged friends. We trust in your understanding.

Treatments

We advise you to book your preferred treatments before your arrival. In the hotel, you will receive bathrobes and towels.

TV

On request, televisions are available free of charge.

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