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Your reserved room is available from 2:00 pm on the day of arrival to 11:00 am on the day of departure.
We advise you to book your preferred treatments before your arrival. In the hotel, you will receive bathrobes and towels.
Service available for a fee.
Based on availability: parking in the underground garage for the Aroma and Aroma Superior room types at a cost of € 5 per day. For all other types, the parking space is included in the price of the stay.
The tourist tax in South Tyrol was introduced on 1 January 2014. This tax amounts to € 1.90 per person per night (free for children under 14) and is not included in the price. This tax should be paid upon departure.
For the sake of people with allergies to animal hair, we do not host our four-legged friends. We trust in your understanding.
On request, televisions are available free of charge.
The cancellation of a stay is never pleasant for you or for us.
Below is our cancellation policy.
The deposit, equal to 30% of the booked stay and necessary to make the reservation final, is excluded from these policies and may be retained in any case. We suggest you take out travel insurance, such as the one offered by the Hotelier Union.
Under Italian law, cash payments in excess of € 2,999.99 are no longer allowed. The following payment methods are also available: ATM (EC), credit card (Visa, MasterCard) and bank transfer.
Bank account details:
theiner's Hotel Srl - Andreas Hofer Street 1 - 39010 Gargazzone / Italy
Intesa Sanpaolo S.p.A. - Bolzano branch - Via della Mostra 7 / A - 39100 Bolzano - Italy
IBAN: IT38X0306911619651101690510 BIC (SWIFT CODE): BCITITMMXXX